Outgoing calls

Congo Call Center can handle your outgoing calls. We can do that for different reasons:

Market studie/research: For example a research for the launch of a new product or service. We can research upfront with a specific target group the main factors of success.

Customer satisfaction research: Contact customers to collect essential information on their purchase or consumption experiences of your products and services.

Mystery calls: Phone audit of your welcoming, support and commercial services, etc..

Telesales or Telemarketing: Efficient and direct communication channel to interact directly with your target groups. Therefore you can quickly and efficiently reinforce your sales activities on field.

Data base qualification: Or more simply, do you want to update your database continuously and fastly ?