Assets

  • Congo Call Center has many years of experience in Call Center Management operations with local companies and multinationals in the Democratic Republic of Congo (DRC).
  • As Congo Call Center is a Congolese company based in Kinshasa we have a wide network and very in depth knowledge and understanding of the local market, habits and situations. This means that we know and understand the Congolese law, we know how to operate a company in DRC and we know your customers.
  • We use advanced technologies and work according to the best international standards and we continuously improve our way of working, process, tools and organization schemes to optimize our services.
  • We have a large database of skilled, flexible, passionate and multi-lingual agents.
  • We believe that convenient and inspiring people’s surroundings improves performances. That’s why we are located at a safe, green compound in Kinshasa.
  • We can guarantee a fast start of your outsourced business.
  • Congo Call Center is group of professionals passionate about customer relationship management and always focused to deliver the best customer satisfaction.

We guarantee high quality services, cost-control and different solutions to optimize your business and professionalize the way you offer services to your customers.
We are not just an outsourced call center, we are your business partner!